Frequently asked questions
When should I expect initial concept for the logo/Branding after processing the order?
We are an efficient lot. As soon as you confirm your order, assigned designers start working on your project, delivering you the initial concept within next 7 days for logo and 14 days for Visual Identities.
Are there any hidden charges or additional costs for revisions?
All our packages have built-in revision cycle. In case you require more than mentioned revisions, our designers are flexible enough to accommodate you without charging you extra bucks. We do not promise unlimited revisions though as we do not believe in unrealistic approach.
How do I keep a check on the progress?
email have served us very well over the years and we have built great working relationships with hundreds of clients we have never met. you can call us too.
How do revisions work?
You will be provided with multiple design concepts by our designers. You will select a specific design, share your feedback with us and then we will make revisions according to your requirements. Revisions doesn't mean creating new concepts, its means changes the existing concepts as you want.
How many formats will you provide?
We'll Provide you all the necessary files for prints and website use, that means you will have be problem free, We use adobe latest technology and provide complete solutions to our customers. AI Vector, EPS, Transparent PNG, TIFF, JPEG, SVG are inclusive in all of our branding packages.
What’s the guarantee that my logo will be unique?
We respect copyrights and our client's expectations. We do not believe in making unrealistic promises, we work to maintain our quality and bring unique ideas to the table. To satisfy you, we also offer a Money Back Guarantee. Show us the same logo, and receive your payment back in full!
Do I have to purchase domain separately.
Yes, purchase the domain from your email so you have it in your pocket, you become the owner, If you need help with that we will help you. Once you will purchase the domain we will transfer it to our hosting server. We do it all for you so you do not have to be worried.
When to expect website project Initial delivery
Well it depends on project to project needs, If you get our basic website package it will be delivered in 30 days, E-Commerce website package will need more work to do and it will take 90 days at least.
Is Hosting Inclusive with website order?
Yes 1 year hosting plan is inclusive with your order, We use Hostinger as our hosting and web building partners. We create websites using wordpress.
How do revisions work on website project?
We will take you with us through each step, we will discuss design possibilities with you before creating the website, Once the initial website will be done we will change what you needs changed.
How will you deliver final website
we will publish your website with your domain, that means your website will be live and anyone can visit your website.